Category: Digital News

  • AI will profoundly change media, PPA magazine chiefs predict

    AI will profoundly change media, PPA magazine chiefs predict

    This article originally appeared on Campaign.

    The rise of artificial intelligence will “profoundly change” the magazine industry, and the sector needs to work together to innovate and ensure there are “protections in place” for content creators.

    That was a key theme that emerged at the PPA Festival, an annual gathering of UK magazine industry chiefs, where Sajeeda Merali and Nina Wright, respectively the CEO and chair of the PPA, both referred to the opportunities and threats posed by AI.

    “Media is at the very centre of this AI debate. It will profoundly change the way we both produce and consume media,” Wright said, explaining how the PPA recently held a roundtable with editorial decision-makers about the impact of this emergent technology.

    Wright, who is also chief executive of Harmsworth Media, which owns New Scientist, said the PPA wanted to use “the power of the collective voice” to support the creators of professionally-produced content as government considers potential regulation of AI.

    She added the PPA is set to meet policy advisers from the Office of Artificial Intelligence at the Department for Science, Innovation and Technology this week.

    Merali said the PPA wants to help the magazine sector and the wider media industry “to create some common guidelines on how AI should be used” and “to ensure the right balance is struck” between innovation and regulation.

    It is vital that “there are protections in place for content creators whose works have been used by machine learning tools without appropriate compensation and this will involve working alongside other creative sectors and trade bodies”, Merali said.

    The use of generative AI tools, such as ChatGPT, has exploded since the start of 2023, with internet users using the tech to carry out tasks including answering questions and writing articles. ChatGPT reportedly reached 100 million users in only two months in February.

    Other speakers at the PPA Festival also mentioned the growing role of data and AI.

    Lucy Kueng, Senior Visiting Research Fellow at the Reuters Institute, gave a presentation about organisational change in media companies and said there was a trend for new roles within the senior leadership team or C-suite to reflect the changing nature of a “digital-centric” industry.

    These new roles include: an executive with specific responsibility for data and AI, which is distinct and separate from the role of chief technology officer; a top commercial role for an executive who can understand growth areas such as digital subscriptions strategy as well as advertising sales; and a “super-charged HR role” with responsibility for improving a company’s “social architecture” in areas such as culture, talent and inclusion, as employees are less loyal and more likely to change jobs.

    Peter Medwid, co-founder of and partner at Katahdin Media Management, which recently surveyed PPA members about various industry issues, said most media companies were “pragmatic” and “cautious” about AI but he encouraged leaders to experiment.

    “AI is exploding in so many different areas – don’t limit it to ChatGPT,” Medwid said. “There’s AI for photography, for video, for illustration and music, and more is in development all of the time,” he added, pointing out that several companies have set up an internal “taskforce” to tackle AI.

    AI can remove some of the “sheer drudgery and time” involved in doing some tasks such as social media posts. “That was an opportunity to let AI step in and save about 45 minutes to an hour of this individual’s day,” one PPA member told Medwid’s survey team.

  • PPA to respond to Government consultation on AI

    PPA to respond to Government consultation on AI

    We are seeking views from members on the following issues: 

    • Transparency 
    • Redressing AI-related harms 
    • The central functions for AI regulation 
    • How regulators will monitor AI and sandboxes 

    We will be discussing this issue further in the next Digital Policy and Regulation Forum Meeting at 12pm on Friday 28 April. A Senior Policy Advisor from the Office for Artificial Intelligence at the Government Department for Science, Innovation and Technology will be in attendance to introduce the AI consultation and give an overview. For more information, please contact Eilidh.wilson@ppa.co.uk  

    You can read the Government’s consultation here.

  • Technology Secretary Michelle Donelan announces Data Protection and Digital Information Bill

    Technology Secretary Michelle Donelan announces Data Protection and Digital Information Bill

    The Data Protection and Digital Information Bill was first introduced last summer but paused in September 2022 so ministers could engage in a co-design process with business leaders and data experts. It seeks to move away from the ‘one-size-fits-all’ approach of GDPR and maintain Britain’s data protection standards – so businesses can continue to trade freely with global partners, including the EU.

    Science, Innovation and Technology Secretary, Michelle Donelan said: “This new Bill ensures that a vitally important data protection regime is tailored to the UK’s own needs. Our system will be easier to understand and easier to comply with. This Bill will unlock new discoveries, drive forward next-generation technologies, create jobs, and boost our economy.”

    The Bill aims to: 

    • Introduce a simple and clear framework that will not be costly to implement – taking the best elements of GDPR and providing businesses with more flexibility about how they comply with the new data laws

    • Ensure our new regime maintains data adequacy with the EU, and wider international confidence in Britain’s comprehensive data protection standards

    • Further reduce the amount of paperwork organisations need to complete to demonstrate compliance

    • Support international trade without creating extra costs for businesses if they’re already compliant with current data regulation

    • Provide organisations with greater confidence about when they can process personal data without consent

    • Increase public and business confidence in AI technologies by clarifying the circumstances when robust safeguards apply to automated decision-making

    The PPA is analysing what the Bill means for PPA members, particularly in relation to ensuring a new system will not be too different from GDPR that it will disrupt business.

  • ChatGPT: publishing revolution or evolution?

    ChatGPT: publishing revolution or evolution?

    We went behind the headlines to look at what ChatGPT is capable of, how it can help teams be more efficient, and what limitations we might need to be aware of. It’s a big topic, opinions vary, and there’s a ton of misinformation out there so we’ve rounded up the key takeaways for you to cut through the noise. Here’s what our experts had to say…

    Steven Zimmerman, PhD, specialist in natural language generation

    Stance:
    Evolution – it’s a big jump forward, it could be as big as Google.

    Why is ChatGPT different to other tech?
    What sets it apart is the amount of data it’s trained on, (basically all text that was available on the internet up until autumn 2021). Despite not being trained on data since then it may know more up-to-date information because it also learns from interactions with users.

    How trustworthy is ChatGPT?
    It’s based on probability. It can be totally wrong – currently, there’s nothing to fact-check the information it’s giving you. If you play around with it enough you’ll definitely find the holes.

    Sarah Marshall, Global Executive Director, Distribution & Channel Strategy, Condé Nast

    Stance:
    It’s an evolution – but also a step change. It could help save a lot of time. It’s entering workflow for more technical roles – rather than say, your fashion journos. But it really is being used and experimented with.

    How Condé is reacting?
    By having cross-functional conversations and exploring how each department can best utilise ChatGPT’s functionality. For them, it’s primarily a backend efficacy tool that has been trialled by the analytics team to translate coding languages and by SEO managers to generate keyword ideas and automate scripts for Google sheets. It could also be used to auto-translate syndicated articles, make personalised content suggestions for newsletter readers, and assist with predictive tagging (which links similar content together to ensure users are served the most relevant content in relation to their interests and previous consumption).

    Biggest takeaways:
    There are just some things humans can do better, we’re not going to see job losses as a result, but the tech can be harnessed to create more efficient workflows. And of course, whatever you are using ChatGPT for, it’s crucial there’s human intervention. But the developments are exciting.

    David Caswell, content automation expert and Executive Product Manager, BBC

    Stance:
    It’s a revolution – as big as the internet was in the early 90’s – not triggered by just ChatGPT even though this most recent development has brought generative AI to the masses.

    Why it’s blown up:
    It’s a general technology, like electricity. It’s very easy to use, both in how users interact with it and the way results are delivered. It’s immediately useful to people and it’s free! This rapid and broad adoption has the power democratise innovation.

    How should publishers react?
    Encourage your teams to interact and explore.

    Tried uses:
    Automated copy editing, summarisation of one or multiple articles combined, topic-based news briefings, fact-checking, data cleaning, creation of graphic formats, and the production of audio and video.

    Key takeaways:
    Audiences will ultimately drive the change. Publishers have the responsibility to be transparent when they’ve used ChatGPT and it’s important to remember it’s not always accurate, right now – a degree of caution is needed.

    How impactful this new technology will be for the industry remains to be seen. We will of course keep PPA members updated as developments are ongoing. The PPA Festival agenda (be sure to join us on 25 April) will be going more in-depth into risks and regulation, legal implications and IP, and search and audience growth implications.

    PPA members can watch the webinar on demand here.

  • ChatGPT raises questions about exploitative AI practices

    ChatGPT raises questions about exploitative AI practices

    In a column published in the Times this week, McBride highlights how imperative it is for the government to ensure the Digital Markets, Competition, and Consumer Bill protects publishers from the negative impact of digital technology on the dissemination of information, news, and opinion.

    When passed, the Digital Markets, Competition, and Consumer Bill will give the Digital Markets Unit (DMU) statutory powers and will be a crucial tool for publishers to rebalance their relationships with platforms.

    The Bill is expected after Easter (according to PPA government sources) and will empower the DMU by giving it powers for an ex-ante competition regime for the largest digital firms. The Bill will also introduce new consumer law regulations for the selling of subscriptions contracts.

    The DMU will be simultaneously writing firm-specific codes for Meta and Google, so engagement with the Unit itself is necessary to ensure that they are prioritising provisions that will benefit members. This includes rebalancing the digital advertising market, guaranteeing publisher access to data, having prior sight and understanding of algorithm payments, and specialist publishers being encompassed by the mechanism that will allow publishers to negotiate with platforms for the value of content.

    Next steps:
    The PPA will keep members updated and continue to lobby to ensure we are fairly represented as the DMU moves to rebalance the relationship between big tech and publishers.

    The PPA will also work to ensure that the new consumer law regulations regarding subscription contracts do not, as far as possible, negatively impact publishers’ subscription businesses.

  • Readly partners with UNiDAYS to reach students

    Readly partners with UNiDAYS to reach students

    UNiDAYS is a student-only shopping app with over 13 million users. After the initial trial, their members will have access to Readly’s 6,900 titles, including GQ, Vogue, Cosmopolitan, The Week, Total Film, Psychologies, and Men’s Fitness, at a discounted rate (15% off for six months).

    Marie-Sophie von Bibra, Chief Marketing Officer at Readly said: “We are delighted to partner with UNiDAYS to give students the opportunity to read the broad range of content on our app. From inspiring a passion, and supporting their learning, to entertainment. We know students love to read and seek digital solutions for trusted journalism, together we are making this a more valuable and rewarding experience and inspiring the next generation of professionals.”

    Alex Smith, Head of Growth at UNiDAYS added: “Our partnership provides our members with a fantastic option for reading magazines at a cost-effective price point. As students continue to feel the squeeze on their disposable income, we know that every penny counts – Readly offers a great way for them to stay up to date on the latest news and trends without breaking the bank. With so much content on offer, our members will be spoilt for choice.”

    Readly’s partnership portfolio includes brands such as Barclays, Diet Coke, Samsung, McDonald’s, Three, and TUI.

  • DCMS Committee Report echoes PPA calls to empower Digital Markets Unit

    DCMS Committee Report echoes PPA calls to empower Digital Markets Unit

    In its Sustainability of local journalism Report, published on 25th January, the Committee stated it is “glad that the Government appears to be expediting the introduction of the Digital Markets, Competition and Consumer Bill”.

    The Digital Markets Unit aims to rebalance the relationship between big tech platforms and publishers by targeting the root cause of platforms’ market power. In its recommendations, the Committee argued that “clear and explicit provisions for ensuring smaller publishers are fairly renumerated [for use of their content] be included in the Government’s new pro-competition regime”.

    In evidence submitted to the Committee, the PPA had argued: “The Government should anticipate the need to develop additional measures that support smaller, but eligible, media businesses […] The Competition and Market Authority (CMA) and the DMU could also authorise smaller media businesses to engage in collective bargaining under existing competition law before introducing any legislation”.

    The PPA’s evidence also highlighted that any further delays to legislation will negatively impact publishers’ sustainability. The Committee recognised this challenge, noting: “the […] Professional Publishers’ Association highlighted that, in the interim, news publishers would continue to face the difficulties of operating in an unfair market”. The PPA argued to the Committee that large platforms should compensate publishers of special interest news, not only local and national newspapers.

    Evidence presented by the PPA on the impact of rising energy costs was also cited in the Report, with the Committee noting that “recent inflation-driven increases in newsprint costs – as much as 100% for some publishers” have only added to the imperative to rapidly transform business models in the digital age.

    The PPA will continue to engage with the Committee and its work on ensuring the sustainability of UK media businesses.

  • 200 million downloads for Immediate’s HistoryExtra podcast

    200 million downloads for Immediate’s HistoryExtra podcast

    As December 2022 drew to a close, the podcast celebrated 200 million downloads. The top four countries for downloads are US, UK, Canada and Australia.

    HistoryExtra episodes are released six times a week, and feature interviews with notable historians on topics spanning ancient history through to recent British and American events. Episodes feature history stories and perspectives on everything from crusading knights to Tudor monarchs and the D-Day landings.

    Dr Dave Musgrove, Content Director, History, at Immediate Media, said:
    “Reaching 200 million downloads is something I could have only dreamt of when I clicked the record button on my 2007 interview with eminent historian Sir Ian Kershaw about the rise of Nazi Germany. I had an inkling that audiences passionate about history would embrace the chance to hear such gifted story tellers first hand, but I had no idea that moment would lead to millions of downloads world-wide 15 years later.

    “To have achieved a loyal and passionate following is testament to the hard work from a dedicated team that continues to grow and innovate to bring the best story-telling and historical insight to our audiences.

    “Our latest series, Conspiracy, explores historical conspiracy theories – why they arise and persist, plus a weighing up of evidence from expert historians covering everything from who really wrote Shakespeare’s plays to were the moon landings faked.”

  • Key report flags the impact of platforms and regulation in 2023

    Key report flags the impact of platforms and regulation in 2023

    The report, authored by Senior Research Associate Nic Newman, notes that big tech platforms are under pressure due to the economic downturn and the migration of users to platforms such as TikTok. Platforms such as Meta appear to be turning their back on news, whilst emerging platforms appear more disinterested, particularly in hard news.

    Newman goes on to observe that long-standing platforms such as Facebook are focused on how they can respond to the creativity unleashed by TikTok, with Amazon, Apple, and Microsoft likely to focus on growing their advertising businesses. This leaves publishers to concentrate on using new technologies to tailor content whilst still emphasising journalism’s human qualities and track record of delivering trusted information.

    Despite the feeling that platforms may be turning away from news, 33% of publishers told Reuters that they expect to get significant revenue from tech platforms for content licensing (or innovation, a big increase year on year. This reflects the implementation or threat of legislation that aims to ensure publishers can negotiate fairly with large platforms.

    Over half of the publishers surveyed stated that online safety legislation makes them concerned that it will become harder for journalists to publish stories that governments don’t like. It is also observed that privacy-related changes threaten to reduce ad revenue in the short term but are prompting publishers to start initiatives to collect their own (first-party) data that could be the basis for a more sustainable future.

  • Digital Collective update: sustainability, best practice, and common challenges

    Digital Collective update: sustainability, best practice, and common challenges

    Those around the table raised a number of useful pointers for digital strategy product teams to bear in mind, some of which we’ve listed below.

    A huge thanks to Carolyn Morgan, Managing Consultant, Speciall Media, for facilitating the discussion, and to Fabrice Bernhard and Kapil Tyagi from Theodo UK for partnering with us on this event.

    If you are responsible for shaping your digital product strategy, get in touch with Aisling.hilsdon@ppa.co.uk about joining the PPA Digital Collective and attending future meetings.

    Considerations

    Change management style: Digital development means changing workflow, especially for editorial teams who can feel overwhelmed with the number of platforms to master. Bringing the publishing teams with you on a project journey can be more challenging than convincing senior management to invest.

    Continual innovation: Digital products can’t stand still. To ensure features provide value for users it’s important to use all opportunities available to gather feedback.

    Prioritisation: Knowing what to do first can at times feel like working in air traffic control. Keep sight of the purpose, be data-driven, and balance short-term fixes with long-term objectives.

    Print to digital transition: It takes time to convince print readers of the value of digital. Spiralling paper prices and squeezed consumer spending could mean that digital transformation needs to be accelerated.

    Advertising to reader revenue: Some publishing business models are accelerating towards subscriptions, but there’s also growing interest in gathering first-party data and analytics to enhance ad targeting. A single website may encompass a free ad-driven model and a premium subscription package.

    Talent and resource: Developer talent is scarce and expensive. Availability and retention are important to consider when making decisions. This creates greater pressure when prioritising projects.

    Building a business case: It’s important to keep stakeholders on side while developing a business case for investment.

    Digital agencies: Digital agencies are an effective solution to resource scarcity – not only when building and launching projects but also when maintaining existing products. Theodo UK spoke about being involved in the creation of business cases, onboarding, and helping to change behaviours around adoption.

    Tech selection & AI: Changing platforms needs to be a careful consideration – don’t underestimate the impact on your team. AI is of limited value for creating editorial but can help when it comes to more complex systems eg. offering tailored subscription packages to readers based on their behaviour.

    Platform choice is key: Some publisher sites are heavily reliant on platforms such as google for traffic – or other social platforms. Keeping up with changing algorithms and analytics iterations can be challenging.